Orders from www.hipvan.nyc currently ships to any street address in New York City. We're working hard to add more cities as soon as we can. In the meantime, please write to us at email@example.com should you wish to enquire about shipping to any address outside of New York City.
We ship our orders with trusted delivery partners that specialise in bulky furniture items. However to keep our prices low, smaller items which can be hand carried are shipped through standard courier services. The shipping method for each item can be found near the bottom of the particular product page. Accordingly, the current delivery method is:
- Via UPS or Delivery Truck to the front door of your building.
- Delivery appointments not required.
- Delivery will be made Monday to Friday during regular business hours.
- If you live in an apartment building, this would be at the front door of the apartment complex.
- If you live in a house, this would be at the front door of your house.
- We are unable to navigate stairs with our standard delivery equipment. If your building front door is only accessible via stairs we will get as close as possible or, alternatively, deliver to your garage.
- Item will be delivered in a carton box unassembled.
- Instructions will be included for simple self-assembly.
All items on www.hipvan.nyc are priced with delivery inclusive. There are no additional delivery charges.
Holding of Order
Orders made on www.hipvan.nyc are shipped as soon as possible from our warehouse and holding of orders for delivery on a later date at our warehouse is not available.